Support
Drop a line.
Questions, bug reports, ideas. Pick the app, say what happened, and leave an email for the reply.
- support@ciphio.com
- Replies
- Usually within 24–48 hours on business days
The formSend a message
QuestionsOften asked
Decinder
How does matching work?
Both people swipe independently. Decinder only reveals movies that both sides liked so you can decide faster.
Do I need to install an app?
No install required. Decinder runs in the browser at decinder.ciphio.com and works on mobile and desktop.
Does Decinder require signup?
No account is required to start browsing and matching. Open the web app and begin immediately.
Depositio
Where are my photos and reports stored?
On your phone. Depositio never uploads photos or reports. Data leaves the device only when you share a PDF yourself.
Do I need an account?
No. You can start documenting right away.
How do purchases work?
The app and the complete report are free; free reports carry a small Depositio mark on each page. A one-time purchase removes the mark for good. Purchases are handled by Google Play or the App Store.